How do I Contact Lion Air English?

Lion Air is an Indonesian Airline that provides passengers with the best inflight and airport services. They make sure that travelers get the best inflight and airport service. If the passengers ever face any issues while boarding their flight with Lion Air and need any assistance in that case, they can opt for the customer service number and get a hold of the executive. The airline has also mentioned other methods through which travelers can ask for the best and most reliable assistance.  

What is Thai Lion Air Customer Service Number?

People usually prefer to connect with customer service executives over the phone. All they need to do is dial the number and follow the instructions over the phone. They can find the customer service number online through the official website of Lion Air. 

• Dial the customer service number (+6221) 6379 8000, and once getting connected, you are required to follow the IVR instructions. 
• Follow the instructions to identify the nature of your query and choose the preferred language of communication. 
• There will be a short hold once the IVR process is complete, after which the customer service executive will get in touch with you to provide you with the best help and assistance.  
• If people have to follow a long hold before connecting with the customer service agent and are running out of time, then they can opt for other methods, such as live chat, to communicate with the representative. 

How do I Email Lion Air Customer Service?

Suppose the passengers are facing any issues while connecting with Lion Air's customer service team or wish to proceed with a group booking for a domestic or international airline. In that case, they can proceed to register their query or the request for group booking by writing a mail. The airline has allotted different mail for the passengers if they have any queries or two different emails for their domestic and international group booking. 

For Customer Service Query

The passengers have to draft a mail explaining the issue they are facing with the airlines and send it to customercare@lionairgroup.com, which is the official email address allotted by the airline to submit any query or issue. 

For Group Booking

The passenger first has to make a request to the airline by sending an email to get special assistance in Group Booking. The passengers are required to draft a mail and send it to the email address allotted to request assistance for their domestic or international group booking. 

• For Domestic reservations- group.jkt@lionair.co.id or group.jkt2@lionair.co.id
• For international reservations-  group.intl@lionairgroup.com

How do I Contact Lion Air on WhatsApp?

The passengers can also connect with the customer service executive over WhatsApp and chat with them to get their issues resolved. They can find the customer service WhatsApp number on the official contact page of the airline. They have to jump onto the official website to get onto their contact page, where they can find the customer service number for WhatsApp (+62)811-193-80888. Once getting connected, they have to follow the chat instructions to get hold of the executive and get their issue resolved. The WhatsApp feature of the airline works like the live chat process. 

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