How do I communicate with Vietnam airlines?

Vietnam Airlines is a four-starred airline that flies to over 50 international and domestic destinations. And they are known for the onboard, airport, and customer services that it provides. If you have any issues regarding the services you are going through, you can contact them. There are various ways through which you can get through with the customer service team. 

Different purposes to contact Vietnam Airlines Customer Service

There are various services that the airline provides to its customers. If you're willing to do so, you can read the services provided by the customer service team as follows:

• Seat selection on call. 
• Avail of the comfort items.
• Opt for a choice of food and drinks. 
• Access airport lounges on arrival. 
• Make changes, such as cancellations, refunds, date changes, etc. 

Methods to contact the customer service team of Vietnam Airlines. 

There are various methods to get in with the customer service team of the airlines. Read the content given below to know how to contact them. 

1. Through a Phone call- If you wish to get through customer service, the call process is the best method. There are different Vietnam airlines booking numbers and contact numbers. To get on to call, you can follow the steps that are mentioned below:

1. Browse through the official website of the airline www.vietnamairlines.com. 
2. Scroll down to the extreme end of the page. 
3. There you will get the number 1900 1100. Give a call to the same. 
4. Then, follow the IVR process so that you can get through to the team. 

2. Via Live Chat- If you are unable to contact via call process at the Vietnam airlines phone number, you can choose to get through the chat process. To get on chats, you can navigate to the end of the homepage of the airline, where you will find a badge icon on the right side near the useful information section. This will result in popping up a message box. Get on to the box, and reply to the set of automated messages. Then, wait for a couple of minutes for the agent to connect on chat. 

3. Through email- You can also get through the team via email. If you have enough time, you can opt for this method. Follow the given procedure below to send an email:

• After getting onto the official website of the airline, scroll down to the website footer section. 
• From the email option, you will get the official email address. 
• Draft an email and then send it to Telesales@vietnamairlines.com. 

4. Other ways to contact airlines. 

Besides the above-mentioned, you can contact the team via social media handles and contact forms. You will have to navigate to the webpage and then search for the different social media handles and go to the contact forms of the airline. 

Conclusion- Hopefully, you have reached out to the required information given in the content. If you still have an issue regarding queries such as Vietnam airlines reservations, changes o any other services, you can reach the website of the airline or contact them. 

How do I Contact Vietnam Airlines From The US?

Let’s say you made a flight reservation with Vietnam Airlines and tried to complete your check-in process online. But due to some unknown reasons, you failed to do so. In this situation, it is better to communicate your issue to the customer service and resolve it. Vietnam Airlines' customer service ensures that customers do not face any issues and thus provides them with timely and appropriate help. The most uncomplicated method is to call the Vietnam Airlines toll-free number from the US. To find the required number, stick to the steps listed below. 

• Jump to Vietnam Airlines' official website by clicking https://www.vietnamairlines.com/.
• Hit the ‘Helpdesk’ tab on the top bar menu and click the ‘Call Us’ option. 
• Select the USA in the country field and click submit. 
• You will get the respective number, which is +1 (866) 677-8909.

An agent will communicate with you and help you with your issue or query.